A VA App's success requires its project team's continued commitment and activities to a VA App after its release. A VA App project team defines these activities in the Planning Stage, where it develops the Sustainment Plan, described here: Developing a Sustainment Plan.

The VA is currently defining formal VA App sustainment policies and procedures. We will periodically update the descriptions of these policies here. If you have a MAE JIRA account, you can view the latest Sustainment procedures and policies here:

ProPath Development for Mobile & Web Apps Home

These are the main sustainment activities:

  • (877) 470-5947 (Weekdays 8am - 8pm ET)
VA Providers
  • (866) 651-3180 (24 hours a day, 7 days a week)
VA Video Connect Help for All
  • (866) 651-3180 (24 hours a day, 7 days a week)